Participate in the production and supply of IT services to an organisation, either as an employee of that organisation or as a contributor to a technology consultancy.
Propose a set of technical infrastructure solutions to meet a need, backed up by operational maintenance and support activities, to which the IT service provider commits.
Adapting infrastructure solutions and ensuring the optimal operation of IT equipment and services:
- installation, integration, administration, securing of IT equipment and services;
- operation, supervision and maintenance of a systems and networks infrastructure;
- choice and implementation of hosting solutions;
- definition and configuration of client workstations, servers and interconnection equipment, deployment and maintenance;
- management of infrastructure assets: upgrade and investment solutions;
- seeking appropriate responses to infrastructure upgrade requirements or problems relating to the provision of IT services;
- incident resolution and user assistance;
- maintaining the quality of IT services, measuring the performance of an infrastructure;
- detection, reaction and investigation following a security incident.
Accompany the business processes of employer or customer organisations by meeting their need for efficiency and participate directly or indirectly in the production of added value.Provide a service that takes account of operational risks, quality requirements and compliance with norms and standards, as well as legal obligations.
General culture and expression
Expression and communication in English
Mathematics for IT
Economic, legal and managerial culture for IT
Skill block no. 1 - Support and provision of IT services
Managing IT assets
Responding to incidents and requests for assistance and upgrades
Developing the organisation's online presence
Providing users with an IT serviceSkill block no. 2 - Systems and network administration
Design a network infrastructure solution
Install, testing and deploying a network infrastructure solution
Exploiting, troubleshooting and supervising a network infrastructure solution
Skills block no. 3 - Cybersecurity of IT services
Protecting personal data
Preserving the organisation's digital identity
Securing equipment and user usage
Guaranteeing the availability, integrity and confidentiality of the organisation's IT services and data in the face of cyber attacks
Ensuring the cyber security of a network infrastructure, a system or a service
Find out more about this qualification (RNCP35340, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
Have a Bac STG or STI DD or S or ES or Bac Pro SEN or significant experience in the field.
A fairly good level in mathematics and good digital literacy.
Interest in network management and IT.
.16 people
Positioning upstream of entry to training.
For beneficiaries with disabilities: possible adaptation of training and certification arrangements, support from the Académie de Nice CFA disability referent.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.
In-course assessment (CCF)
Tests at the end of training (One-off assessment)
Review of application by Lycée d'Estienne d'Orves - Nice
Registration: cliquez ici
Voews on Parcoursup.
Continue on a Professional Degree
or find a job as:
- system and network administrator;
- security administrator;
- system and network support;
- pre-sales technician;-infrastructure technician;
- development and operations technician;
- maintenance technician;
- network -telecom technician;
- support and deployment technician;
- system and network technician.
Access for people with disabilities
Accessible to people with disabilitiesSuccess rate: 89%
Satisfaction rate: 100%
Continuation rate: 33%
Interruption rate during the course: 25%
Overall employment rate: 66%
Termination rate for apprenticeship contracts: 35%
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